Terms & Conditions
1. About us
On The Scent Media is a perfume news and editorial platform publishing a print/digital magazine and related content about fragrance and perfume culture.
2. Orders and delivery
2.1. When you place an order for our printed magazine, you are making an offer to purchase which we may accept or decline at our discretion.
2.2. Once accepted, we aim to dispatch your magazine within 5 working days of receiving your order and cleared payment.
2.3. Delivery times and charges will depend on your location and the delivery method selected at checkout. Any delivery dates provided are estimates only.
2.4. Risk in the magazine passes to you on delivery. Title passes once we have received full payment.
3. Prices, payment and refunds
3.1. All prices are shown in British £ and include/exclude VAT as stated on the website. (NB There is no VAT on printed magazines.)
3.2. We may change prices at any time, but such changes will not affect orders that we have already accepted.
3.3. Payment must be made at the time of order using the payment methods shown at checkout.
3.4. If your magazine arrives damaged or does not arrive within a reasonable period after dispatch, please contact us at [contact email] so we can investigate and, where appropriate, arrange a replacement or refund.
3.5. Your statutory rights as a consumer are not affected.
4. Content and editorial
4.1. We are a perfume news and editorial outlet. All information and commentary are provided for general information only and do not constitute advice.
4.2. We do not guarantee that any opinion, review or commentary is complete, accurate or up to date, and we accept no liability for reliance placed on our content. Prices have been checked at time of publishing, but are subject to change.
4.3. We may change, update or remove content on the website or in the magazine at any time without notice.
5. Copyright and intellectual property
5.1. Unless otherwise stated, copyright in the website, magazine design and branding belongs to On The Scent Media or our licensors.
5.2. Our contributors and writers retain copyright in their individual articles and contributions, and their work is used under licence and with gratitude and appreciation.
5.3. You may not reproduce, distribute, adapt, publish or commercially exploit any part of our magazine or website content without prior written permission from us (and, where applicable, the relevant writer).
5.4. You may print or download reasonable extracts for your personal, non‑commercial use only, provided that you do not remove any copyright or attribution notices.
6. Events and third‑party listings
6.1. We advertise and promote perfume‑related events, including our own events and those organised by third parties.
6.2. Event details (including dates, times, locations, prices and line‑ups) are subject to change or cancellation at any time and may be outside our control.
6.3. We make reasonable efforts to ensure event information is accurate at the time of publication, but we do not guarantee its accuracy or availability.
6.4. For third‑party events, your contract is with the event organiser, not with us. Any queries, cancellations, refunds or changes should be taken up directly with the organiser.
6.5. We are not responsible for any loss, cost, inconvenience or disappointment arising from any change to, or cancellation of, any event, except where we are the event organiser and such liability cannot be excluded by law.
7. Data protection and privacy
7.1. We take the protection of your personal data very seriously and process personal data in accordance with applicable data protection law, including the UK GDPR and Data Protection Act 2018.
7.2. We will use your personal data (such as name, address and email) to process your orders, manage your account and provide customer service.
7.3. With your consent, we may use your email address to send you newsletters, updates and promotional information about our magazine, perfume news and related events.
7.4. You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us at info@onthescentmedia.com
7.5. For more detail on how we collect, use and protect your data, please see our separate Privacy Policy.
8. User accounts and acceptable use
8.1. ou must not use the website in any way that is unlawful, fraudulent, or likely to harm our reputation or the experience of other users.
8.2. We may suspend or block access to the website at any time if we reasonably believe you have breached these Terms.
9. Liability
9.1. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable law.
9.2. To the fullest extent permitted by law, we exclude all conditions, warranties and representations, whether express or implied, that may apply to the website, the magazine or any content.
9.3. We will not be liable for any loss of profits, loss of business, loss of data, or any indirect or consequential loss arising out of or in connection with your use of the website, the magazine or any events we advertise.
9.4. Our total liability to you for any loss or damage arising out of or in connection with any order will be limited to the price you paid for that order.
10. Changes to these Terms
10.1. We may update these Terms from time to time by posting the new version on our website.
10.2. The Terms applicable to your order are those in force at the time you place the order, unless a change to the Terms is required by law or government authority.
11. Governing law and jurisdiction
11.1. These Terms and any disputes arising out of or in connection with them are governed by the laws of England and Wales.
11.2. The courts of England and Wales will have exclusive jurisdiction, except that consumers resident in other parts of the UK may also bring proceedings in their local courts.